Frequently Asked Questions - Laboratory, samples and care

Yes, a doctor’s prescription is required for all analyses performed at Biron.

Yes, prescriptions issued by Canadian physicians practicing outside of Quebec are generally accepted, with some exceptions. Staff will check the validity of your prescription during your your appointment.

Section 136 of the Regulation respecting the application of the Act respecting medical laboratories, organ and tissue conservation and the disposal of human bodies stipulates that all work carried out by a medical biology laboratory must be carried out in response to an order signed by a duly-authorized professional under the Act governing the professional order to which he/she belongs.

Biron offers private laboratory analysis services. The cost of the analyses is not covered by the Régie de l'assurance maladie du Québec (RAMQ), but may be fully or partially covered by your private insurance. We suggest that you verify the terms of your coverage with your insurer before your appointment.

To date, only the SSQ agrees to deal directly with Biron.

Each test has a different price. We need to know the tests requested on your order in order to determine the total price.

Test reports are sent directly to the treating physician within 24 to 48 hours, depending on the type of tests that were ordered. The wait time for the results of certain tests may exceed 48 hours. We can provide you with accurate information when you make your appointment.

If your results are negative or do not contain sensitive information (e.g., blood test results), they will be sent to you electronically either on MyBiron or via a protected PDF file sent by email, depending on the method chosen during your visit to the service point.

If you chose to receive your results on the MyBiron online platform, you will also get a notification email when your results are available.

If the results are positive, they will be sent directly to the healthcare professional who issued your prescription.

In any case, the staff will be able to enlighten you on how to access your results report during your appointment.

You can get an appointment on the same day, depending on the availability of where you want to go for your tests. It may take 24 to 48 hours depending on the centre.

Biron also offers a walk-in sampling service at certain locations. For more information, visit biron.com/walk-in

Yes, you can come for your blood test, your STI screening or any other type of sampling without an appointment at certain Biron service centers.

Yes, you can cancel your appointment directly in the confirmation email you received from Biron. Please refer to the "Cancellation" section of the email.

To reschedule an appointment, you can contact a customer service agent at: 1 833 590-2712

Yes, for some locations. Please view the following document to learn where you can do a return without an appointment: Walk-in returns. We recommend that you contact our Customer Service which will be able to support you about the schedule and on any other questions.

A cervical swab enables HPV testing and cytology to be performed, all from a single sample. This means there is no need to take another sample if high-risk HPV is detected.

The vaginal swab is used for HPV testing only. If HPV testing is positive on a vaginal swab, a new cervical swab is required.

Yes, take advantage of a convenient way to get your lab tests done. Get an appointment within 24 to 48 hours in the comfort of your home, at work or elsewhere.

Yes, an Express check-up is available for a minimum cost of $350. This includes an appointment with one of our health care professionals who can issue an order for medical tests.

If you need more information, please contact us at 1 800 463-7674.

No, you must contact our customer service at 1-800-463-7674. We will schedule an appointment for you at one of our service centres located throughout Quebec.

Yes, it can happen that a bruise forms at the site after a blood test. Generally, this is attributed to the patient not pressing hard enough and long enough on the precise spot where the blood was drawn.

Rest assured, a bruise is usually harmless and will disappear on its own. It can take up to 4 weeks. As the days go by, the color of the bruise will change from blue-purple to green to yellow until it disappears completely.

To accelerate the resorption of the bruise, it is customary to apply an ice pack (bag of frozen vegetables, ice pack, ice or cold compress) 15 minutes every hour for the first 24-48 hours. Do not apply the cold directly to the skin, put a towel over it.

You can also take acetaminophen (Tylenol). Pay special attention to allergies and contraindications.

If you have any other questions, do not hesitate to contact us at 1 800 463-7674.

Unfortunately not. You can visit the site of the Association of Allergists and Immunologists of Québec

No, the purpose of this type of request is to see an allergist.